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Machine learning models deployed faster

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200

machine learning models

deployed over one year

40%

reduced

inbound call center calls

250K+

records ingested

every 15 minutes

About

Aramex (DFM: ARMX) is the disruptive leader in the global logistics and transportation industry. Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering. Traded on the NASDAQ from 1997 to 2002, Aramex today is a publicly-traded company on the Dubai Financial Market, employing more than 18,000 people in 567 locations across 72 countries and leads a strong alliance network providing global presence, and bringing together 40 independent express companies from around the world. The range of services offered by Aramex includes integrated logistics solutions, international and domestic express delivery, freight forwarding, secure records, and information management solutions, and e-services, including e-business solutions and Shop and Ship.

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Aramex 

United Arab Emirates

Logistics & Transportation

13,800

Matillion ETL for Amazon Redshift

Data preparation for machine learning/AI

aramex.com

  

Results

  • Deployed 200 machine learning models over one year that make 500,000 predictions per day
  • Attained cost savings by reducing over 40% of inbound call center calls
  • Ingested over 250,000 records every 15 minutes and can now scale up to 10x during peak demand

Benefits

With Matillion ETL for Amazon Redshift, data scientists at Aramex are able to deploy machine learning models faster. Half a million predictions per day resulted in increased operational efficiency, cost savings, and improved product experience for end customers.