Tapi Carpets

Tapi Carpets needed more near-real-time data and advanced technological capabilities to meet the growing demand for data insights.

They invested in a modern data toolkit and collaborated with Billigence to identify the ideal data architecture and tools, as well as implement a scalable and efficient solution tailored to their business needs.

The implementation led to an 80% reduction in time spent on data processes, rapid deployment, and cost-efficiency, transforming Tapi Carpets into a data-driven organization.

Tapi Carpets, a UK-based retailer specializing in various types of floor coverings, faced the challenge of scaling its data operations as rapid growth put increased pressure on its outdated systems. The legacy architecture struggled to keep up with the growing demand for near real-time data insights. As data sources multiplied and volumes increased, it became critical to enhance technological capabilities and bring in skilled personnel to meet the business’s evolving needs.

AJ Rajeswaran found external customer data platforms inadequate for their needs and began seeking a more robust solution to manage Tapi Carpets growing data demands.

Billigence stepped in as a key partner to help Tapi Carpets reimagine its data architecture. The project began with an in-depth assessment of Tapi’s existing setup, followed by a proof of concept (POC) designed to evaluate the effectiveness of the proposed tools. After proving successful, the POC was expanded into a full-scale data transformation. 

Billigence introduced Matillion and Snowflake to Tapi Carpets, selecting these tools for their scalability and seamless integration. Together, they built a metadata-driven automated data pipeline that was both scalable and easy to maintain. The integration of Matillion and Snowflake was smooth, and Matillion's drag-and-drop ETL solution made it easy for even non-technical team members to manage data processes. While the primary goal was to modernize data operations to handle growing volumes, AJ saw the potential to build a comprehensive in-house customer data platform, replacing an external service provider that could no longer efficiently meet their evolving needs. This setup drastically improved Tapi’s data handling, growing their capacity from 10 to over 200 tables, many of which updated in near real-time. 

Within eight weeks, Matillion's pipelines replaced Tapi's sales reporting system, demonstrating rapid deployment and efficiency in automating complex data orchestration. AJ, an accountant with limited technical background, managed data transformations through Matillion's user-friendly interface, which was built around business logic rather than intricate coding. 

Billigence’s involvement extended beyond the technical setup. They worked closely with the Tapi Carpets team, providing continuous support and acting as an extension of the organization. This collaborative approach ensured a smooth transition and long-term reliability for Tapi Carpets' data operations.

Tapi leveraged Matillion and Snowflake for various projects, including comprehensive data warehousing that consolidated hundreds of tables without data loss. This setup empowered different teams—from paid search to CRM and website optimization—to leverage unified, real-time data for enhanced decision-making. 

Thanks to Matillion and Billigence, Tapi Carpets saw countless benefits, such as,

• Become more modernized in data warehousing, consolidating all data needs into a single source.
• Develop a customer data platform to enhance operational insights and customer interactions.
• Utilize incremental backups in Snowflake, ensuring data integrity without the need for frequent data trimming.
• Perform ad hoc analysis swiftly, aggregating data and gaining actionable insights promptly.

The implementation rapidly enhanced data management and insights at Tapi, reducing data processing time by 80% and freeing up valuable resources. The new architecture facilitated reverse ETL processes, enriching data returned to source systems and enhancing customer interactions.

The flexibility of Matillion enabled Tapi to swiftly adapt to evolving requirements, enabling agile development and real-time adjustments. This capability allowed Tapi to build and refine solutions dynamically - a capability previously unattainable.

Financially, Tapi Carpets quickly realized Matillion’s cost-efficiency by eliminating the need for external services, delivering ROI within the first project alone, and continuing to generate additional value across subsequent initiatives. 

Matillion’s meta-data-driven approach ensured scalability and simplified maintenance for AJ and his team, supporting ongoing operations without the need for extensive technical oversight. The platform’s visual interface and step-by-step process further enhanced accessibility and usability, contrasting sharply with traditional code-central methods. 

Tapi Carpets aims to continue enhancing its data capabilities, focusing on more real-time data processing and advanced analytics. The business is exploring further automation and AI-driven insights to stay ahead in the competitive market.

Tapi Carpets was created to bring a fresh approach to carpet and flooring retail. Rooted in family values, the company prides itself on offering exceptional customer service and expert advice, making the process of selecting new flooring a joyful experience for its customers. 

Billigence is a global consultancy that empowers businesses to harness the full potential of their data. They deliver innovative, tailored data strategies and solutions across various domains, from cloud data architecture to data governance, advanced analytics, and AI. Billigence's expertise drives transformation, operational efficiency, and strategic decision-making, helping organizations turn data into a competitive advantage.

Matillion is a top provider of data transformation solutions designed for cloud data warehouses with AI capabilities. The platform helps companies efficiently extract, transform, and load their data, which enables them to gain valuable insights and make informed, data-driven decisions.

Equipped with a wide range of pre-built connectors and powerful integration features, Matillion empowers organizations to harness the full potential of their data, boosting efficiency, fostering innovation, and supporting growth. By simplifying data integration, the company has become a trusted partner for businesses aiming to enhance their data processes.