Frequently Asked Questions
Do you process personal information? +−
Matillion does not process your personal information. The Matillion ETL solution is indeed capable of processing personal information if you associate a datasource containing personal information to it. In this case the application will already be running in your environment and data will be moved between your data sources and target data warehouse.
Do you connect to our corporate network? +−
Matillion ETL is deployed within your VPC, there is not a connection between Matillion ETL and Matillion’s network.
Is any data passed between ourselves and Matillion? +−
No client data is passed back to, or stored by Matillion. The only exception to this statement is telemetry and billing metadata for delivery of our service.
How is the Matillion ETL updated? +−
The product is updated directly from repositories maintained by Matillion. Releases are pushed to the repositories approximately every 8 weeks, although for any emergency releases they can be pushed out of this cadence. It is up to the client to run the update procedure should they wish to update.