Improved decision-making across multiple departments
Created a centralized data warehouse
Facilitated self-service business intelligence
Challenge
Chaos needed to effectively analyze data from their subscription management platform, Zuora. Combining the data with other sources would inform and strengthen decision-making across the business.
Chaos needed to effectively analyze data from their subscription management platform, Zuora. Combining the data with other sources would inform and strengthen decision-making across the business.
Solution
Utilizing Matillion enabled their data team to centralize data from multiple sources into Snowflake. Approximately 80% of the data warehouse is now structured as views, ensuring up-to-date data availability and allowing agile adjustments for numerous business use cases.
Utilizing Matillion enabled their data team to centralize data from multiple sources into Snowflake. Approximately 80% of the data warehouse is now structured as views, ensuring up-to-date data availability and allowing agile adjustments for numerous business use cases.
Results
- Chaos enabled self-service BI where multiple business departments can consume and analyze accurate data from one central repository.
- Transparent and timely reporting to facilitate performance tracking of KPIs across sales, marketing, finance and customer success functions.
- Accurate insights on the performance of discount rates to support a partner program restructure.
- By intelligently combining product telemetry data with subscription data, the financial performance of a new offering could be efficiently tracked.
- Chaos enabled self-service BI where multiple business departments can consume and analyze accurate data from one central repository.
- Transparent and timely reporting to facilitate performance tracking of KPIs across sales, marketing, finance and customer success functions.
- Accurate insights on the performance of discount rates to support a partner program restructure.
- By intelligently combining product telemetry data with subscription data, the financial performance of a new offering could be efficiently tracked.