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Using data to power customer success

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For a 170 year old company servicing over 1.2bn customers, the data team at Western Union needed a platform to connect the dots between all data sources and systems to truly understand how to make their customers successful. 


Matillion enables seamless integration of data pipelines in Snowflake, ensuring 100% quality rich data flow powering a single source of truth for customer data.


  • 20-30% reduction in time to market with launching new products.
  • Connecting data sources to provide visibility into Western Union 1.2bn customer’s journeys.
  • Saving customers money by surfacing data that triggers crucial services.
  • Unlocking crucial data to aid in upselling.
Data is the fuel that powers our entire organization. Harveer Singh Chief Data and Analytics Officer| Western Union